At SerenaLicastro.com, we want you to be fully satisfied with your purchase. If you are not, products may be returned within 2 days of receipt. Please note:

• Products must be unopened and in their original condition.
• Only one return per customer is permitted.
• Services are non-refundable once rendered or scheduled.
• If you experience an adverse reaction to a product or service, please contact us immediately. In such cases, returns or exchanges may be considered on a case-by-case basis, provided documentation or proof of the reaction is supplied.